During the Becker’s Hospital Review 5th Annual Health IT + Revenue Cycle event in Chicago on Oct. 10, four panelists discussed tips for EHR implementation and physician engagement during a session titled “How Will Big Tech and Wall Street Impact Healthcare?” The panelists include Stephen Morgan, senior vice president and CMIO of Carilion Clinic in Roanoke, Va.; Chris Joerg, CISO of Los Angeles-based Cedars-Sinai Medical Center; Megan Ranney, MD, director of emergency digital health innovation program at Brown University in Providence, R.I.; and Aaron Miri, CIO of Dell Medical School and UT Health Austin (Texas).
Here are four key takeaways:
1. One big challenge of working with big tech companies is that they don’t understand healthcare and the security and privacy requirements for healthcare providers. In partnerships with big tech companies, it is critical to create structures around protecting patient privacy.
2. Hospitals and health systems are typically mission-driven, but tech companies may have other values. Don’t be afraid to say “no” to a partnership if the tech company’s mission and values don’t align with your own.
3. In some cases, working with smaller companies instead of big tech can actually be more beneficial. Early stage companies are willing to work with health systems to create products to improve the patient experience and outcomes.
4. Possibly a bigger threat to traditional health systems than big tech moving into healthcare is retail clinics, such as the clinics CVS and Walgreens are now constructing. These companies already have the consumer mindset and distribution, and they’re bringing in the healthcare expertise.
Don’t miss the Becker’s 3rd Annual Health IT + Clinical Leadership + Pharmacy event in Chicago, May 19-21, 2020. Click here to learn more and register.
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