NewYork-Presbyterian: NewYork-Presbyterian IT-Innovation Center

NewYork-Presbyterian launched the NewYork-Presbyterian IT-Innovation center in 2015 to centralize the health system's telehealth efforts.

Today, NYP has more than 50 telehealth programs and provides virtual services in outpatient, inpatient and post-discharge settings across its 10 hospitals and three physician organizations. It has conducted more than 400,000 virtual visits with a 95 percent patient satisfaction rate. NYP's telehealth services include a vast range, from direct-to-consumer platforms, virtual support and specialty services, remote patient monitoring and specialty pharmacy consult services.

In 2019, NYP began expanding its tele-lactation program, which connects new mothers with a lactation specialist to enhance breast feeding support. Additionally, the health system launched school-based behavioral health and behavioral health medication management programs for its ambulatory care network patients.

This year, NYP was recognized as a finalist for the Heritage Healthcare Innovation Awards for Innovation in Healthcare Delivery. The health system won the 2018 Intelligent Health Association Improving Patient Safety and Healthcare Delivery Award.

Click here to return to the full list of Innovation Centers to Know in 2019.

Becker's is seeking great speakers for the 2020 health IT, innovation and revenue cycle management events. Email Sofie Lenzen at to learn more about speaking opportunities.

Join us for the Becker's Hospital Review 3rd Annual Health IT + Clinical Leadership + Pharmacy Conference, May 19-21, 2020 in Chicago. Topics include artificial intelligence, telehealth, data analytics, clinician burnout, population health, pharmaceutical care and more. Learn more and register here. For more information about exhibitor and sponsorship opportunities, contact Maggie Dunne at

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