Hartford HealthCare funnels $14M into tech-focused venture studio & access center

Hartford (Conn.) HealthCare is renovating an office complex in downtown Hartford to include an "access center" to manage care coordination and scheduling, as well as a venture studio and telehealth kiosks, the Hartford Courant reports.

The 80,000-square-foot space is estimated to hold 700 workers: 300 new employees in the access center and 400 existing Hartford HealthCare workers consolidated in the building's other departments. The health system is covering $14 million of the total $24 million renovation, with the building's owner providing the other $10 million.

The ground-floor venture studio will reportedly be modeled after the glass-walled, cube-shaped Apple flagship store in New York City, allowing passersby to catch a glimpse of Hartford HealthCare's innovation and development teams and startup partners in action.

Elsewhere in the building, an urgent care center will be the site of a pilot project to offer telehealth services via kiosks, which will connect patients and care teams via video conferencing technology. The access center, meanwhile, will use advanced technology to consolidate all of the health system's data and operational resources in one place to make care coordination and scheduling more efficient.

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