Also represented in the discussion were American Well, Boston-based Iora Health and Phoenix, Ariz.-based Banner Health. The group shared five core principles for effective outreach that not only engages patients but also drives organizational growth and influences industrywide transformation.
1. Every touchpoint matters and customization is key.
2. Build relationships and let the data drive the storytelling.
3. Expand your digital footprint to reach more patients.
4. Understand your community’s health needs.
5. Redefine how you measure success.
Read more here.
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