6 tech initiatives with the biggest impact on patient engagement

Though patients are playing a more significant role than ever in managing their own healthcare, this has, somewhat paradoxically, made it more difficult for providers to engage patients with their offerings.

However, there are several IT solutions that hospitals and health systems can implement to improve patient engagement. Here, according to a new survey from Medical Group Management Association and Cedar, are the six tech tools that healthcare leaders have found to have the greatest impact on both patient engagement and practice workflow in recent years:

  • Patient portals
  • Automated appointment reminder systems
  • Check-in technologies (e.g. kiosks, tablets, mobile apps)
  • Telehealth
  • Digital payment options
  • Data analytics

More articles on consumerism:
At Children's Health, 'consumer-centricity' is more than just a business strategy: 4 questions with CXO Keri Kaiser
Atlantic Health System recognized for great consumer experience
The 3 cornerstones of a consumer-centric healthcare experience

© Copyright ASC COMMUNICATIONS 2021. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.


Featured Whitepapers

Featured Webinars