The whitepaper, “The Misdirected Debate Over Speech-Recognition Accuracy” suggests instead of focusing on accuracy metrics, hospitals should refocus on properly integrating speech-recognition technologies into a hospital system to provide more efficient documentation.
“Physicians can obtain similar levels of accuracy with any system, but to improve their productivity and effectiveness, they must be trained to use this technology tool appropriately,” according to the whitepaper.
All too often healthcare workers see speech-recognition technologies as a fix-all for all parts of the medical process.
“As with any tool, however, speech-recognition has limitations. It is designed to be used with certain parts of the physician’s workflow, while other tasks still are best managed with a keyboard and mouse,” reads the whitepaper.
Training physicians on new speech-recognition technologies requires several steps, according to the whitepaper. These steps include the technical, such as how to properly hold the recording device, to the conceptual, such as identifying what types of dictations this type of technology serves best.
The whitepaper suggests speech-recognition technologies are best suited for narratives and thought processes, such as discussing patient history and recommending a treatment plan. Clinical documentation, it says, might be better served on a computer.
Proper training and monitoring can help ensure speech-recognition technologies are being implemented in the most efficient and effective way.
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