Gartner, a research and advisory company that annually ranks health system supply chains, said digital transformation is accelerating as leading health systems expand automation, AI and predictive technologies across departments and care sites.
The following six organizations, featured in Gartner’s “Healthcare Supply Chain Top 25 for 2025” report, published Nov. 19, offer a snapshot of what innovation looks like at the enterprise level.
1. Rush University System for Health (Chicago)
Rush deployed an AI-enabled control tower that tracks supply consumption and inventory risk in real time. The platform enhances operational transparency, reduces backorder management workload and supports faster response to clinical supply needs.
2. AdventHealth (Altamonte Springs, Fla.)
AdventHealth introduced RAD, short for resource advanced decision-making, a platform powered by AI that visualizes inventory, predicts upstream supply disruptions and enables proactive decision-making across the supply chain network.
3. Cleveland Clinic
Cleveland Clinic is leveraging generative AI to automate contract management and streamline supplier data exchange. The system also implemented bots to simplify bill-only workflows and reduce manual transaction volume.
4. Stanford (Calif.) Medicine
Stanford developed a tariff simulator to model the financial impact of global trade policy changes on long-term sourcing costs. The tool has been adopted as a best practice by the Healthcare Industry Resilience Collaborative, a nonprofit healthcare supply chain trade association.
5. Indiana University Health (Indianapolis)
IU Health deployed RFID technology across procedural areas, including operating rooms, cath labs and endoscopy — achieving a $40 million inventory reduction and saving $30 million in supply costs.
6. Northwestern Medicine (Chicago)
Northwestern opened a 60,000-square-foot Supply Chain Operating Center in Grayslake, Ill. The site automates manual billing and logistics workflows, saving 17,000 labor hours annually and reducing pharmacy costs by $9 million.
