MIT Sloan Management Review's "Nursing Satisfaction Index" shows how nurses at 146 hospitals and health systems rated the employee experience across four key factors, including workload.
The index is based on researchers' analysis of 150,000 Glassdoor reviews written by nurses at 200 of the largest healthcare employers in the U.S., including hospitals and health systems, from the start of the pandemic through June 2023. The scores below are expressed as a standard deviation above or below the average for all 200 employers. Negative scores are represented in parentheses.
Read more about the methodology here.
Below is a list of how nurses rated workload — which the authors describe as how positively or negatively they discuss workload in reviews, expressed as standard deviations — at 146 hospitals and health systems.
Michigan Medicine in Ann Arbor — 2.4
Mayo Clinic in Rochester, Minn. — 1.6
Military Health System in Falls Church, Va. —1.3
Sarasota (Fla.) Memorial Health Care System — 1.3
U.S. Department of Veterans Affairs in Washington, D.C. — 1.1
St. Luke's Health System in Boise, Idaho — 1.1
UW Medicine in Seattle — 1.1
WakeMed Health and Hospitals in Raleigh, N.C. — 1.1
University of Utah Hospitals and Clinics in Salt Lake City — 1.0
Stanford Health Care in Palo Alto, Calif. — 1.0
PIH Health in Whittier, Calif. — 0.9
Vanderbilt University Medical Center in Nashville, Tenn. — 0.9
Texas Children's Hospital in Houston — 0.9
Cedars-Sinai in Los Angeles — 0.9
Baptist Health South Florida in Coral Gables, Fla. — 0.9
University of California Health in Oakland, Calif. — 0.9
Denver Health — 0.8
Duke University Health System in Durham, N.C. — 0.8
UAB Medicine in Birmingham, Ala. — 0.8
Mass General Brigham in Somerville, Mass. — 0.8
Legacy Health in Portland, Ore. — 0.8
Loma Linda (Calif.) University Health — 0.7
The Johns Hopkins Health System in Baltimore — 0.7
Northside Hospital in Atlanta — 0.7
Rush University Medical Center in Chicago — 0.7
HealthPartners in Bloomington, Minn. — 0.7
Scripps Health in San Diego — 0.6
Parkland Health and Hospital System in Dallas — 0.5
Sharp Healthcare in San Diego — 0.5
University of Rochester (N.Y.) Medical Center — 0.5
The University of Kansas Health System in Kansas City — 0.5
Memorial Sloan Kettering Cancer Center in New York City —0.5
Sanford Health in Sioux Falls, S.D. — 0.4
Houston Methodist — 0.4
Intermountain Health in Salt Lake City — 0.3
West Virginia University Health System in Morgantown — 0.3
University of Texas Health System in Houston — 0.3
Penn Medicine in Philadelphia — 0.3
Ochsner Health in New Orleans — 0.2
Memorial Healthcare System in Hollywood, Fla. — 0.2
Inova in Falls Church, Va. — 0.2
BayCare Health System in Tampa, Fla. — 0.2
Tampa (Fla.) General Hospital — 0.1
Froedtert Health in Milwaukee — 0.1
Henry Ford Health in Detroit — 0.1
MaineHealth in Portland — 0.1
M Health Fairview in Minneapolis — 0.1
Texas Health Resources in Arlington — 0.1
Sutter Health in Sacramento, Calif. — 0.1
Kaiser Permanente in Oakland, Calif. — 0.1
Lee Health in Fort Myers, Fla. — 0.0
ECU Health in Greenville, N.C. — 0.0
University Hospitals in Cleveland — 0.0
Memorial Hermann Health System in Houston — (0.0)
Huntsville (Ala.) Hospital — (0.0)
OhioHealth in Columbus — (0.0)
Yale New Haven (Conn.) Health System — (0.0)
Presbyterian Healthcare Services in Albuquerque, N.M. — (0.0)
Norton Healthcare in Louisville, Ky. — (0.0)
Christus Health in Irving, Texas — (0.1)
NorthShore University HealthSystem in Evanston, Ill. — (0.1)
Emory Healthcare in Atlanta — (0.1)
Beth Israel Lahey Health in Cambridge, Mass. — (0.1)
Advocate Aurora Health in Downers Grove, Ill. — (0.1)
Saint Luke's Health System in St. Louis — (0.1)
Baylor Scott & White Health in Dallas — (0.1)
Community Health Network in Indianapolis — (0.1)
NYU Langone Health in New York City — (0.1)
MUSC Health in Charleston, S.C. — (0.2)
Northwestern Medicine in Chicago — (0.2)
Adventist Health in Roseville, Calif. — (0.2)
University of Florida Health in Gainesville — (0.2)
BJC HealthCare in St. Louis — (0.2)
UNC Health in Chapel Hills, N.C. — (0.2)
Baptist Health in Louisville, Ky. — (0.2)
Allina Health in Minneapolis — (0.2)
LA County Dept. of Health Services in Los Angeles — (0.3)
University of Maryland Medical Center in Baltimore — (0.3)
Cleveland Clinic — (0.3)
Corewell Health in Grand Rapids, Mich. — (0.3)
Providence Swedish (Providence) in Seattle — (0.3)
UCHealth in Denver — (0.3)
MedStar Health in Columbia, Md.— (0.3)
Prisma Health in Greenville, S.C. — (0.3)
SUNY Health in Albany, N.Y. — (0.4)
Integris Health in Oklahoma City — (0.4)
AdventHealth in Altamonte Springs, Fla. — (0.4)
OSF HealthCare in Peoria, Ill. — (0.4)
HonorHealth in Scottsdale, Ariz. — (0.4)
Northwell Health in New Hyde Park, N.Y. — (0.4)
Carilion Clinic in Roanoke, Va. — (0.5)
Providence Swedish (Swedish) in Seattle — (0.5)
Bon Secours Mercy Health in Cincinnati — (0.5)
Wellstar Health System in Marietta, Ga. — (0.5)
MultiCare Health System in Tacoma, Wash. — (0.5)
Geisinger in Danville, Pa. — (0.5)
UnityPoint Health in Des Moines, Iowa — (0.6)
CommonSpirit Health in Chicago — (0.6)
Atlantic Health System in Morris Plains, N.J. — (0.6)
Main Line Health in Philadelphia — (0.6)
Renown Health in Reno, Nev. — (0.7)
SSM Health in St. Louis — (0.7)
Riverside Health System in Newport News, Va. — (0.7)
PeaceHealth in Vancouver, Wash. — (0.7)
UChicago Medicine — (0.7)
NYC Health + Hospitals in New York City — (0.8)
University of Pittsburgh Medical Center — (0.8)
Franciscan Health in Mishawaka, Ind. — (0.8)
Ascension in St. Louis — (0.8)
Methodist Health System in Dallas — (0.8)
Trinity Health in Livonia, Mich. — (0.8)
Cone Health in Greensboro, N.C. — (0.8)
Sentara Health in Norfolk, Va. — (0.8)
Jefferson Health in Philadelphia — (0.8)
Kettering Health in Dayton, Ohio — (0.8)
NewYork-Presbyterian Healthcare in New York City — (0.8)
Steward Health Care in Dallas — (0.9)
Indiana University Health in Indianapolis — (0.9)
Banner Health in Phoenix — (0.9)
Montefiore Einstein in New York City — (0.9)
Prime Healthcare Services in Ontario, Calif. — (1.0)
Fresenius in Waltham, Mass. — (1.0)
Albany (N.Y.) Medical Center — (1.0)
Hartford (Conn.) HealthCare — (1.0)
Community Health Systems in Franklin, Tenn. — (1.1)
Tenet Healthcare in Dallas — (1.1)
Piedmont Healthcare in Atlanta — (1.1)
ChristianaCare in Newark, Del. — (1.1)
McLaren Health Care in Grand Blanc, Mich. — (1.2)
DaVita in Denver — (1.2)
St. Luke's University Health Network in Bethlehem, Pa. — (1.2)
Novant Health in Winston-Salem, N.C. — (1.2)
Lifepoint Health in Brentwood, Tenn. — (1.2)
Baptist Memorial Health Care in Memphis, Tenn. — (1.3)
RWJBarnabas Health in West Orange, N.J. — (1.3)
Ballad Health in Johnson City, Tenn. — (1.4)
Orlando (Fla.) Health — (1.4)
Hackensack Meridian Health in Edison, N.J. — (1.4)
Cape Fear Valley Health System in Fayetteville, N.C. — (1.5)
Methodist Le Bonheur Healthcare in Memphis, Tenn. — (1.5)
Mount Sinai Health System in New York City — (1.5)
Universal Health Services in King of Prussia, Pa. — (1.6)
ProMedica in Toledo, Ohio — (1.6)
HCA Healthcare in Nashville, Tenn. — (1.7)
Lehigh Valley Health Network in Allentown, Pa. — (1.7)
Lifespan Health System in Providence, R.I. — (2.2)