Patient Safety & Outcomes

A retired Lieutenant Army Colonel reports his primary care physician at the Wilmington (N.C.) VA Clinic told him he has been extremely overwhelmed, leading to months-long delays in care, and said to consult the Internet for medical advice on multiple…

James Merlino, MD. President and CMO of Chief Strategic Consulting for Press Ganey. As a surgeon with more than two decades of healthcare experience, Dr. Merlino served as chief experience officer and associate chief of staff at the Cleveland Clinic…

James Merlino, MD. President and CMO of Chief Strategic Consulting for Press Ganey.   As a surgeon with more than two decades of healthcare experience, Dr. Merlino served as chief experience officer and associate chief of staff at the Cleveland…

Elizabeth A. Mort, MD. Senior Vice President for Quality and Safety at Massachusetts General Hospital (Boston).  After completing her residency in primary care internal medicine at Massachusetts General Hospital, Dr. Mort participated in a two-year fellowship at Boston-based Harvard Medical School’s…

Brigitta Mueller, MD. Vice President of Medical Affairs and Chief Patient Safety Officer at All Children’s Hospital Johns Hopkins Medicine (St. Petersburg, Fla.).  Prior to joining All Children’s Hospital Johns Hopkins Medicine in 2013, Dr. Mueller was a faculty member at Baylor College…

Patty Murray. Senator from Washington State. Sen. Murray is the first female senator from Washington. She has placed a major focus on healthcare-related initiatives. In addition to leading the charge on the Senate investigation of Olympus scopes linked to antimicrobial-resistant…

Margaret E. O’Kane. President of National Committee for Quality Assurance.  Ms. O’Kane received the distinguished alumnus award from Johns Hopkins University, where she received her master’s degree in health administration and planning. In addition to being the founding and current…

Peter Pronovost, MD, PhD. Director of the Armstrong Institute for Patient Safety and Quality.  In addition to his role at the Armstrong Institute, Dr. Pronovost is the senior vice president for patient safety and quality for Baltimore-based Johns Hopkins Medicine. As the…

Gina Pugliese RN. Vice President of Premier Safety Institute. In addition to her role as vice president of Premier Safety Institute, Ms. Pugliese is an associate faculty member of the Rush University College of Nursing and an adjunct faculty member of the…

Selwyn Rogers, MD. Vice President and CMO of University of Texas Medical Branch (Galveston). Prior to joining the University of Texas Medical Branch, Dr. Rogers was professor and chairman of surgery at Temple University School of Medicine in Philadelphia and…