Healthcare workers say they lost COVID-19 tests, Wisconsin patient claims

A Wisconsin urgent care center may have temporarily misplaced 10 COVID-19 tests, one patient told NBC's WMTV

Gina Jorgenson started to feel sick and got tested for COVID-19 at Madison, Wis.-based UW Health Union Corners Clinic. When she called about the results, health workers said her test, along with nine other COVID-19 tests, had been lost, Ms. Jorgenson claims.

"I didn't understand how that could happen," Ms. Jorgenson said. "There are certain protocols and methods and certain ways that they keep track of those things, I assume."

UW employees told her she could get tested again or that she probably wasn't sick if she felt better, according to Ms. Jorgenson. WMTV reported the morning of July 27 that Ms. Jorgenson ultimately received a call from UW Health with her test results.

"While no process is perfect, ours limits the possibility of any issues related to transportation and helps assure a quick and accurate response," UW Health said in a statement sent to WMTV. They only collect tests from four local sites and run all the tests in-house, the statement continues. 

The organization said they collect tests from the urgent care clinic where Ms. Jorgenson was tested, but could not confirm whether any tests had been lost due to privacy laws.

More articles clinical leadership and infection control:
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