In October 2018, Desree Moner’s 17-year-old son Elijah was admitted to Atrium Health Cabarrus in Concord, N.C. The Moner family reportedly presented the required insurance prior to the admission and Elijah was treated.
But one year later, the Moner family received a surprise bill of $27,000. The Moner family said Atrium Health didn’t obtain the required preauthorization for the medical procedure until after their son’s admission, and as a result coverage was denied.
Atrium demanded the $27,000 payment in full and turned the bill turned over to a collection agency.
The family turned to WBTV for help. The local TV station aired a segment on the medical bill. About 10 days after the story aired, Anthem agreed to pay the bill in full.
Atrium also has taken the family’s account out of collections, the family said.
More articles on payers:
Leapfrog Group: Employers rank Cigna highest, UnitedHealthcare lowest on drive for value
4 disputes involving UnitedHealth, physician staffing firms
BCBS of North Carolina CEO: Pandemic costs will be ‘north of $600M’
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
