Albert Villarin, MD, FACEP, serves as the Chief Medical Information Officer, Associate Chief Innovation Officer and Director, Division of Quality Analytics for Staten Island University Hospital.
On May 10th and 11th, Dr. Albert Villarin, MD will participate as a speaker at Becker's Health IT + Clinical Leadership 2018. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place May 10-11th, 2018 in Chicago.
To learn more about the conference and Dr. Villarin's session, click here.
Question: Who or what are the disruptors that have your attention? Why?
Albert Villarin: "Disruptors" are last decade's "change-agents" are last century's thought leaders … all moving at faster speeds. Change in the 1980s took years, and the difference is today, it takes only days to create discussion, impact and reaction to new ideas. What fuels today's disruptors is dissatisfaction with the current methods or process lacking innovation or efficiency. All the while, new technologies, workflows and communication to exchange ideas flow with a push of a smartphone button. Personally, in healthcare, we are just starting our disruption, but it's a longtime coming. Most other industries have evolved, innovated, profited and advanced due to disruptions such as global information access, automated functions, robotic analytics processing and using evidence-based data to manage workflows. Healthcare must retool and reboot with new efficiencies that automate and no longer rely upon costly human inefficiencies to complete common repetitive tasks. Patient safety requires highly sophisticated processes and analytics for monitoring and preventing injury. Such processes exist, but it is up to us to lead the disruption of healthcare.
Q: Please share a new consumer-centric capability your organization has built or tapped into within the past 18 months. How do you define patient engagement?
AV: For me, these go together. Advancing the patient care experience, or PCX, with informatics and technology has been merging for our healthcare network over the past two years. From the beginning with telehealth available to all patients and now with our new Digital Patient Experience Initiative, or DPX, we are aligning modern social communications and smartphone technology with the future of healthcare. Our network will support and address PCX by immersion of the patient's access to Northwell Health by removing the walls of care access. Now, we will provide the patient with Northwell as a Service, delivered efficiently, economically and across all clinical platforms. Patients outside or inside our institutions will be able to access clinical information, schedule appointments, obtain lab and radiology reports, interact with surveys and communicate with their care providers via text messaging and video conferences.
Q: How do you see the barrier between competitors and collaborators changing?
AV: [Here is] my article [on this topic]. http://healthsystemcio.com/2017/09/15/one-patient-one-focused-care-continuum/