At Becker’s Hospital Review 4th Annual Health IT + Revenue Cycle Conference in Chicago, Sept. 19-22, experts weighed in on how leaders in all areas can come together to streamline operations. Matt Carroll, senior director of market access at Intuitive Surgical, and Todd Cooper, program administrator at Grand Rapids, Mich.-based Spectrum Health, dove deep into their experience challenging minimally invasive surgery programs to improve performance.
The Quadruple Aim steps to align with minimally invasive surgery programs are:
1. Enhance patient experience
2. Improve patient outcomes
3. Lower total cost of care
4. Enhance provider experience
When asked which areas benefit the most from a minimally invasive surgery program, Mr. Cooper stressed robotics. “We get more from our robotic minimally invasive technology,” he said. “Intuitive has an ecosystem where you have the innovation and integration, making it a one stop shop that also includes support analytics.”
Mr. Carroll went on the answer how a hospital can operationalize the quadruple aim. “There are plenty of vendors that will provide big data,” he said. “Not all data should lead with big data reports. Instead, hospitals should decide what is important to them, from costs to expenses.” He went on to explain how this big data needs go beyond just being read, but also being understood and implemented into departments and programs, such as minimally invasive surgery.
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At Becker’s Hospital Review 4th Annual Health IT + Revenue Cycle Conference in Chicago, Sept. 19-22, experts weighed in on how leaders in all areas can come together to streamline operations. Matt Carroll, senior director of market access at Intuitive Surgical, and Todd Cooper, program administrator at Grand Rapids, Mich.-based Spectrum Health, dove deep into their experience challenging minimally invasive surgery programs to improve performance.
The Quadruple Aim steps to align with minimally invasive surgery programs are:
1. Enhance patient experience
2. Improve patient outcomes
3. Lower total cost of care
4. Enhance provider experience
When asked which areas benefit the most from a minimally invasive surgery program, Mr. Cooper stressed robotics. “We get more from our robotic minimally invasive technology,” he said. “Intuitive has an ecosystem where you have the innovation and integration, making it a one stop shop that also includes support analytics.”
Mr. Carroll went on the answer how a hospital can operationalize the quadruple aim. “There are plenty of vendors that will provide big data,” he said. “Not all data should lead with big data reports. Instead, hospitals should decide what is important to them, from costs to expenses.” He went on to explain how this big data needs go beyond just being read, but also being understood and implemented into departments and programs, such as minimally invasive surgery.
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3 ways leaders can help employees who seem to be off their game
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