Here are three ways leaders can avoid it:
1. Don’t avoid conflict. Some managers have a need to be liked that leads them to avoid any confrontation or conflict. However, contentious situations are an unpleasant but unavoidable part of work life, and leaders who do not engage in these situations let resentment fester.
2. View goal-setting as mission critical. Thoughtful goals give managers a road map for managing teams and individuals. Without goals, it is nearly impossible to benchmark engagement or productivity.
3. Ask if employees are doing their absolute best work. This may seem like a simple question, but it makes employees understand that they are being held accountable and encourages them to self-evaluate before handing in work.
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