Westchester Medical Center Health Network deploys MediNav patient flow technology

Valhalla, N.Y.-based Westchester Medical Center Health Network tapped Connexient’s indoor mapping app to enhance patient flow and navigation.

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The app — MediNav Navigator v. 2.0 — will provide indoor hospital maps, parking navigation and other location-based services to 1,700-bed, 10-hospital WMCHealth.   

“Navigating large, complex facilities and campuses can be a challenge for patients, caregivers and visitors, causing undue stress and frustration and leading to late or missed appointments,” Kara Bennorth, executive vice president for communication, engagement and experience at WMCHealth, said in a prepared statement. “Starting with our network flagship, Westchester Medical Center, we see indoor navigation and all-screens digital wayfinding with MediNav as a solution that will greatly enhance the patient and visitor experience while bringing benefits across our network.”  

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