Here are the top seven reasons patients prefer virtual visits, according to the consultant’s survey of 1,267 virtual-first consumers released Oct. 16:
1. Convenience (offered better appointment times): 64%
2. Convenience (saved time on day of appointment): 44%
3. Convenience (shorter wait to get appointment): 37%
4. Cost (saved me money): 32%
5. Personal (better connection with a physician): 15%
6. Technology (prefer using technology for healthcare visits): 14%
7. Privacy (virtual visit would be more private/confidential): 8%