Study Highlights Barriers to Efficient Use of EHR Alerts

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Researchers suggest electronic health record alerts may pose some significant challenges to timely follow-up with patients, according to research published in BMC Medical Informatics and Decision Making.

The study included six focus groups, totaling 44 study subjects at two Veterans Affairs healthcare facilities. Study subjects included primary care physicians as well as diagnostic and IT personnel. Participants were asked to discuss challenges and suggestions for improving the management and follow-up of EHR abnormal test alerts.

Results from the discussions showed providers received a large number of unnecessary alerts for issues unrelated to abnormal test results. Providers also cited a lack of proficiency in EHR utilization, making it difficult for them to manage alerts efficiently. Participants suggested improving display and tracking processes for more critical EHR alerts, redesigning workflows and streamlining policies and procedures related to test result notifications.

Read the study about EHR alerts.

Read other coverage about EHRs:

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Last Two Mayo Health Hospitals Go Live With EHR System

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