Sisu Healthcare IT Solutions will offer service desk support, which will launch in February. The health center’s staff will be able to request and receive IT support via email, phone or a self-service portal. The support will be available to staff 24/7.
“The new tools, processes and support services we will provide will help strengthen Pella Regional’s overall support capabilities while at the same time, enable their internal IT staff to focus on projects and other high priority technology work for the hospital,” said Dan Persons, Sisu’s vice president of customer service.
More articles on health IT:
HIMSS19 unveils 17 award winners
NIH, Fitbit launch 1st digital health leg of ‘All of Us’ project
Former Apple health director’s cancer startup raises $17M
