Harris QuadraMed won’t upgrade NextGen EHR to meet MU3

Harris QuadraMed does not plan to develop its NextGen EHR system to meet meaningful use stage 3 requirements, forcing some health systems, like Powell (Wyo.) Valley Healthcare, to consider switching vendors, according to a Powell Tribune report.

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The health system invested $2 million in the NextGen EMR and began a rocky implementation in 2012, according to a previous Powell Tribune report. The health system contemplated dropping NextGen and looking for a different vendor, but ultimately decided to move forth. Now, though, the health system is back to deciding the future of its EHR.

In 2013, Harris Computer Corp. acquired QuadraMed, which developed software applications and related services. Last October, Harris QuadraMed purchased NextGen Healthcare’s Hospital Solutions Division. Although Harris does not plan to upgrade NextGen to meet stage 3 requirements, the company has offered to install the QuadraMed software for hospitals currently using NextGen, charging only an installation cost, approximately $800,000, according to the report.

Kent Hargrave, executive vice president for revenue cycle management at Harris QuadraMed, told Powell Tribune the company will continue to support NextGen hospital clients who continue to use that platform. “We are not going to discontinue to support on a day-to-day break/fix issue,” he said. We’ve told our hospitals…if you find a bug, we’ll fix it.”

More articles on EHRs:

Dr. Toby Cosgrove, Nancy Schlichting, others urge VA to adopt commercial EHR, strengthen IT leadership 
Documentation in paper records more accurate than in EHRs, study finds 
Do physicians really experience a satisfaction ‘J-curve’ with EHRs? 

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