The vast majority of providers have less than 5 percent of their patient population engaged with their patient portals, according to a new report from peer60.
Using data from more than 200 hospital IT leaders, the report found patient portal engagement varied widely by vendor. The top vendor was Epic — two-fifths of Epic clients had more than 10 percent of their patients interacting with the patient portal, and another two-fifths had between 6 and 10 percent engaged.
A close second was Cerner, with about a quarter of clients reporting more than 10 percent engagement and another quarter reporting 6 to 10 percent engagement.
More articles on patient portals:
The case for data visualization to enhance online patient portal usability
Top 5 things patients want in a patient portal
Survey: Patients largely unaware of patient portal options