Survey: Patients largely unaware of patient portal options

To meet meaningful use stage 2, at least 5 percent of a provider’s patients must interact with the provider’s patient portal. However, a new survey from TechnologyAdvice reveals many patients may not know a patient portal is available.

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About 40 percent of the 430 patients surveyed are unsure if their primary care physician offers a patient portal. Just under half remember being shown a patient portal either during or outside a visit.

“It appears many physicians are not doing enough to educate patients about their portals and provide incentives for their use,” said TechnologyAdvice editorial coordinator and study author Cameron Graham.

More articles on patient portals:

Healthcare CIOs: past, present and future
3 Myths About Patients and eHealth, Debunked
Improve ACO Performance With Effective Communication Tools

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