Ensuring 24/7 excellence in the technological tools of patient care

Tech Knowledge Associates (TKA), a subsidiary of The Innovation Institute that provides insourced biomedical engineering services to hospitals has been experiencing steady growth due to its popularity as a cost-saving operations strategy. Over the past several years, TKA has helped health systems save millions of dollars through expense reduction, while improving service levels. TKA provides guaranteed savings by capping the client's expenses and taking the risk for routine and catastrophic equipment failures.

TKA is planning a focused marketing campaign to help spread the word about this innovative program that is saving hospitals millions in repair and maintenance of the essential equipment that hospitals use each day. One of TKA's clients, Children's Hospital of Orange County (CHOC Children's) found that they needed significant help with biomed engineering. According to Matt Gerlach, CHOC Children's executive vice president and chief operating officer, they were able to tap into TKA's services at a discount and are seeing significant savings with the TKA insourced model.

TKA was formed to provide a distinctly different kind of service to its clients. Their model caps the clients costs based on the value of their inventory, while TKA takes the risk on the repair expenses and offers 24/7 service. Their ability to work smarter and more efficiently is the key to their success. TKA's President George Hampton says, "We follow a philosophy that favors investing in our technical staff to reduce contract expenses and ensure quality. True to our Catholic heritage, TKA seeks to form noble partnerships with our clients, joining them in the challenges of today's healthcare environment."

TKA's major goals are to see growth through the formation of strategic partnerships with select healthcare groups; financial health to support the mission of The Innovation Institute; and recruitment and retention of top tier biomed technicians.

Many hospitals and health systems today are struggling with shrinking margins. Areas like Clinical Technology that were never considered for reductions are now fair game for review. With this new focus on expenses, it has become clear that biomed equipment manufacturer contracts and billed services are the primary areas for reductions. Building a strong in-house technical group that operates with financial awareness is the key to responsible reductions in clinical technology expenses.

TKA enters the healthcare arena as a contractor that operates as an in-house group, equipped with the tools and leadership in place to fast track savings for its clients. We are proud to have them as part of our family of healthcare service companies. If you're interested in learning more about TKA, please visit www.ii-techknow.com.

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