4 keys to a successful EHR install

Customer satisfaction with EHR implementations has fallen in recent years, but the projects can still be successful with “diligent attention, planning and effort from every stakeholder involved,” KLAS Research reported Jan. 10.

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Here are the top four strategic priorities for successful EHR implementations, per the health IT researcher’s interviews with thousands of healthcare organizations between January 2022 and October 2024:

1. Regular, transparent communication between healthcare organization, EHR vendor and implementation partner to ensure continual alignment and accountability.

2. A constant focus on change management execution.

3. Strong governance structures that promote effective communication between leaders and end users.

4. Deep investment in workflow-specific training that accounts for the entire patient journey.

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