At HIMSS17 Nuance reveals how artificial intelligence is solving clinicians’ administrative burden

Nuance Communications, Inc. today announced results that demonstrate clinicians can save up to 45% on documentation time and improve quality scores up to 36% using artificial intelligence (AI)-enabled solutions.

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Powered by advances in the cloud and cognitive computing, Nuance’s next-generation speech and language understanding solutions make it easier for clinicians to quickly capture complete patient information in electronic health records (EHRs) using technology that amplifies their intelligence and works in the background to complement patient care rather than compete with it.

Clinical Documentation up to 45% Faster

Dragon® Medical One, Nuance’s cloud-based clinical speech platform, leverages machine learning honed over three decades and deep neural networks to deliver a compelling user experience from day one. The new era of AI improves on already high levels of accuracy of Nuance’s core speech recognition, providing enhanced responsiveness, acoustics, environmental controls, and an additional 30% drop in errors, which saves clinicians up to 45% on documentation time. These game-changing efficiencies have not gone unnoticed by healthcare providers. Since February 2016, the number of healthcare organizations using Nuance’s cloud-based speech recognition has doubled, and 97% of clinicians say they would recommend it to a colleague.

Real-Time Advice Improves Quality

Nuance’s next-generation computer-assisted physician documentation (CAPD) leverages clinical data from the cloud, algorithms that learn distinctive patterns, and facts and evidence to ask physicians the right question at the right time. This happens at remarkable speeds, resulting in huge gains in accuracy, context, and understanding. This enables CAPD to proactively support physicians, coders and clinical documentation specialists in delivering better care and more accurate documentation from the first words spoken.

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