RealTime uses an electronic survey to generate reports, including summaries, trends and comparisons of de-identified patient survey results. Physician can use the reports to identify what drives patient satisfaction, analyze profiles of the most satisfied patients and create blind comparisons to other physician practices. Physicians using RealTime will also have access to practice improvement webinars and content from AMA’s Practice Management Center.
Read the Press Ganey news release about RealTime.
Read other coverage about healthcare technology applications:
– Study: Videoconferencing a Booming IT Solution in Healthcare
– Emerging Technologies for Clinical Documentation Improvement
– HCA East Florida to Make ER Wait Times Available on Smartphones
