Despite widespread recognition of generative AI’s potential to transform healthcare, most organizations are not yet prepared to fully leverage its value, according to a June 3 report from Wolters Kluwer Health.
The 2025 Future Ready Healthcare Survey gathered responses from physicians, nurses, pharmacists, allied health professionals, administrators and medical librarians across the U.S.
Here are six key findings from the report:
- While 80% of respondents identified optimizing workflows as a top organizational goal, only 63% said they feel prepared to use generative AI to achieve it.
- Eighty-five percent cited recruiting and retaining nursing staff as a top priority for generative AI use, while 76% pointed to reducing clinician burnout.
- Many organizations view generative AI as a tool to address operational challenges, including prior authorization delays (67%), EHR management (62%), cybersecurity readiness (68%) and support for telehealth and virtual care (65%).
- Clinical staff want generative AI to do more than improve workflows. Respondents expressed interest in features like ambient listening, AI-powered clinical decision support, and assistance with documentation and communication.
- Few organizations have clear policies for generative AI use. Only 18% of respondents said their organization has formal guidelines, and just 20% have received structured training.
- Concerns about responsible use remain: 57% of respondents worry that overreliance on generative AI could erode clinical judgment, and 55% cited a lack of transparency in its diagnostic role.
