The survey also asked respondents who rated their IT organization’s effectiveness as “not at all effective,” “slightly effective” or “somewhat effective.”
Here are the top nine initiatives respondents indicated would be the most important to improving IT performance.
1. Improve the business’ accountability for IT-related projects.
2. Improve overall level of talent and capabilities of IT staff.
3. Reallocate IT budgets to focus on critical drivers of business value.
4. Improve governance processes and oversight.
5. Increase IT budgets and technology spending.
6. Replace IT management with new leadership.
7. Outsource some or all problem areas to external providers.
8. Centralize and consolidate all technology-related activities into one IT group.
9. Eliminate any central IT group beyond basic services.
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