TigerConnect surveyed 200 healthcare employees in various roles. Of the respondents, 28 percent were clinical workers, 22 percent C-level participants, 19 percent IT professionals, 18 percent administrative staff, 11 percent operations and 2 percent were other employees.
Here are five key findings:
1. Majority (89 percent) of respondents said they use fax machines to communicate across departments and roles.
2. Landline communication was the most common choice of communication when secure messaging is not available.
3. Thirty-nine percent of healthcare workers said it is difficult or very difficult to communicate with one or more groups of care team members.
4. Around half of healthcare employees experience communication disconnects that affect patients daily and multiple times a week.
5. Communication inefficiencies can cost hospitals more than $4 million annually.
More articles on innovation:
AHA closes on $50M strategic venture fund
Brigham Health, MIT innovation centers join Massachusetts startup sandbox
How CommonSpirit Health aims to change healthcare with strategic, purposeful innovation
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.