However, about two-thirds of respondents reported experiencing challenges with their current cloud provider. The most commonly reported challenges include:
- Visibility into ongoing operations: 21 percent
- Customer service: 20.2 percent
- Costs and fees: 19.4 percent
- Availability and uptime: 16.1 percent
- Migration of services or data: 15.3 percent
- Contractual issues, including business associate agreements: 5.7 percent
- Data loss: 4.8 percent
- Data breaches: 2.4 percent
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Castlight Health Shows Off Big Data Abilities With New Analysis of Regional Healthcare Costs
