Ms. Madsen shares these five strategies in her new book, “Healthcare Business Intelligence: A Guide to Empowering Successful Data Reporting and Analytics” (2012, John Wiley & Sons).
The five strategies are:
1. Universal adoption of electronic health records
2. Health information exchange
3. Business intelligence/analytics
4. Universal availability of personal health records to patients
5. Decision support at the point of care
The book specifically examines business intelligence and best practices for using business intelligence in healthcare organizations.
“BI isn’t reporting, it isn’t analytics, it isn’t data warehousing, and it isn’t dashboards. All of these things individually do not make a BI program, but put them together and that is exactly what BI is,” writes Ms. Madsen.
She also lists five tenets of healthcare BI:
1. Data quality – Data quality is critical to driving “trust and user adoption of the [BI] program,” she writes.
2. Leadership and sponsorship – “Long-term sponsorship requires full engagement…It means an organization isn’t just giving some time to it, but is dedicating, fueling and insisting data becomes lifeblood of the organization.”
3. Technology and architecture – Invest in best practices associated with data modeling.
4. Value – Focus first on areas where BI can provide the most value.
5. Cultural change – “Ask any BI professional and you’ll hear that much of the challenge isn’t bad data quality or poor tools, but politics and organization dynamics,” according to Ms. Madsen.
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