System glitch causes North Carolina health center to bill patients for COVID-19 tests

Faison, N.C.-based Goshen Medical Center erroneously billed some patients for COVID-19 tests, local ABC affiliate WCTI-TV reported April 27.

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WCTI-TV said several people contacted the station saying they had received a bill for a COVID-19 test they received at Goshen Medical Center.

Goshen Medical Center told the station that all of its COVID-19 tests are free, and the bills occured because of a glitch in its billing system. The medical group practice said any patient who paid their bill for a COVID-19 test should call with proof of payment ready so that it can be refunded. 

More articles on healthcare finance: 
What’s the most common service for which patients face out-of-networks bills?
White House completes review of CMS inpatient payment rate changes
Physician viewpoint: Low reimbursement is causing an anesthesiologist shortage in Michigan

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