What's an easy way to prevent billing headaches? Make sure you send the bill to the right patient.
David Weiner, GM, Imprivata, PatientSecure Products Group: In today's healthcare landscape, where providers have been urged to embrace digital and leave paper behind, utilizing a positive patient identification system allows providers to rest assured that bills are sent to the correct patient. By accurately matching a patient with the corresponding health record, providers ultimately improve revenue cycle efficiency.
We have found that the most effective way to accurately retrieve a patient's medical record is by using an identification solution that creates a 1:1 link between patients' identities and their medical records. Such a solution allows healthcare providers to effectively reduce duplicate medical records and therefore cut the number of patient identification and billing mistakes.
If you would like to share your RCM best practices, please email Carrie Pallardy at cpallardy@beckershealthcare.com to be featured in the "RCM tip of the day" series.