Mr. Duarte told the television station that in February, he received a $2,272 bill from the hospital for a four-day stay at the facility in December. He said he and his family contacted the hospital immediately, stating the bill must be a mistake, as he was enjoying time at his home with his family during the alleged admission.
Family members of Mr. Duarte told NBC Bay Area they spoke with a hospital representative, who said the hospital investigated and resolved the issue. However, Mr. Duarte proceeded to receive two more bills for the alleged stay.
NBC Bay Area called the hospital on Mr. Duarte’s behalf and was told by officials El Camino Hospital could not comment on the situation due to patient privacy laws. Roughly one day after NBC Bay Area got involved, the hospital reportedly contacted Mr. Duarte and promised to remove the bill without hurting his credit report, according to the report.
To access the full report, click here.
More articles on healthcare finance:
RCM tip of the day: Focus on optimal staffing
Cleveland Clinic’s operating income plunges 80% in Q2
Tennessee health system lands in bankruptcy after acquiring 3 hospitals from CHS
