6 health systems outsourcing RCM functions

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Becker’s has reported on six hospitals or health systems that have opted to outsource finance jobs or other revenue cycle functions in 2025:

1. Memphis, Tenn.-based Methodist Le Bonheur Healthcare on July 16 selected Ensemble Health Partners to manage its revenue cycle operations. 

2. Sandusky, Ohio-based Firelands Health on June 17 selected Ensemble Health Partners for a revenue cycle partnership. Ensemble will assume full responsibility for end-to-end revenue cycle operations across the system’s six hospitals. 

3. Jupiter (Fla.) Medical Center on May 12 selected Ensemble for a revenue cycle management partnership.  

4. Springfield, Ill.-based Hospital Sisters Health System on Feb. 20 selected Ensemble Health Partners for an end-to-end revenue cycle partnership. 

5. Lady of the Sea General HospitalLady of the Sea General Hospital, a 25-bed critical access hospital in Galliano, La., selected TruBridge as its EHR and revenue cycle management provider. 

6. Philadelphia-based Jefferson Health said Jan. 10 it is outsourcing some back-office functions, which will affect 171 roles. Jefferson said that following a thorough review it is “transitioning a limited number of non-patient-facing administrative functions to an external partner to enhance efficiency.” The health system declined to name the company with which it is partnering to outsource the positions. The employees affected work in billing, insurance preauthorization and clinical documentation, according to the report. Most of the employees work remotely. 

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