This marks the first year CHIME has administered the Most Wired survey, which it acquired from the American Hospital Association in July 2017. For the survey, CHIME polled leaders from more than 600 providers about IT infrastructure, including their interoperability, information security, population health management and patient engagement capabilities.
Here are the five most common clinical communication features providers allow patients to access through an online portal:
1. Test results: 98 percent
2. Visit summaries: 97 percent
3. Discharge instructions: 88 percent
4. Secure messaging with the care team: 87 percent
5. Patient information: 82 percent
Here are the five most common convenience capabilities providers offer to patients through an online portal:
1. Request prescription renewals: 80 percent
2. Pay bills or check status of bills: 79 percent
3. Secure messaging with the scheduling staff: 72 percent
4. Request electronic copy of medical records: 66 percent
5. Self-schedule appointments: 57 percent
To download CHIME’s survey, click here.
More articles on EHRs and interoperability:
NYC Health + Hospitals debuts Epic EMR at 11 more facilities
Cerner posts update on Defense Department, Veterans Affairs EHR projects
LabCorp joins Apple’s Health Records project, increasing patient access to lab results
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.