Most provider organizations offer patients the option to access test results from an online portal, according to the 2018 HealthCare's Most Wired survey, which the College of Healthcare Information Management Executives released Oct. 31.
This marks the first year CHIME has administered the Most Wired survey, which it acquired from the American Hospital Association in July 2017. For the survey, CHIME polled leaders from more than 600 providers about IT infrastructure, including their interoperability, information security, population health management and patient engagement capabilities.
Here are the five most common clinical communication features providers allow patients to access through an online portal:
1. Test results: 98 percent
2. Visit summaries: 97 percent
3. Discharge instructions: 88 percent
4. Secure messaging with the care team: 87 percent
5. Patient information: 82 percent
Here are the five most common convenience capabilities providers offer to patients through an online portal:
1. Request prescription renewals: 80 percent
2. Pay bills or check status of bills: 79 percent
3. Secure messaging with the scheduling staff: 72 percent
4. Request electronic copy of medical records: 66 percent
5. Self-schedule appointments: 57 percent
To download CHIME's survey, click here.