Glitch causes Oregon VA hospital’s Oracle Cerner EHR system to be taken offline

VA Roseburg (Ore.) Health Care System’s Oracle Cerner EHR system was partially taken offline due to a glitch in its system, FedScoop reported July 25. 

Advertisement

On July 21, the system was partially taken down for about four hours between 11:42 a.m. and 3:51 p.m.  

During that time, physicians and clinicians received a “webpage not found” message when trying to access the health center’s patient registration platform leaving them unable to register patients. 

According to the report, technicians were able to resolve the incident by redeploying an enterprise archive file. 

The EHR system was deployed at the VA Roseburg Health Care System and its clinics on June 11.

This disruption is among the latest centers to report glitches. 

At the Spokane, Wash.-based Mann-Grandstaff Medical Center, the EHR system was linked to a flaw that caused harm to 148 veterans.

The VA has since delayed the rollout of the EHR system indefinitely for the Boise (Idaho) VA Medical Center and other centers. 

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Advertisement

Next Up in EHRs / Interoperability

Advertisement

Comments are closed.