From partnering with more health systems to testing a generative AI-powered health assistant, here are seven of Amazon’s healthcare moves reported by Becker’s since January:
- On June 3, Amazon Pharmacy rolled out new features aimed at easing the burden of medication management, particularly for caregivers and older adults with complex prescriptions. These features include allowing verified family members or trusted individuals to manage medications for loved ones through their own Amazon accounts and expanding access to its PillPack service for Medicare Part D beneficiaries.
- Vin Gupta, MD, chief medical officer of Amazon Pharmacy, left his role in March.
- The company was reported to be testing a generative AI-powered health assistant, dubbed Health AI, on its website and mobile app. The chatbot is designed to answer health and wellness questions, suggest common care options for various medical needs, and recommend products.
- Trent Green, CEO of One Medical since 2023, left the primary care company in March for a new role at National Research Corp., a healthcare analytics and services provider. Amazon acquired One Medical for $3.9 billion in 2023.
- New York City-based NYU Langone Health became the first system to install Amazon’s palm-spanning technology for patient check-ins.
- In February, New York City-based Memorial Sloan Kettering Cancer Center partnered with Amazon Web Services to accelerate cancer innovation and research through AI, high-performance computing and cloud technologies.
- In January, Bronx, N.Y.-based Montefiore Health System partnered with Amazon’s One Medical to expand access to primary care. As part of the collaboration, One Medical will open its first primary care clinic in Westchester County, N.Y., next year, in affiliation with the 10-hospital academic system.
