Many of the new features were designed to better serve Uber Health’s large number of elderly and low-income users, who are less likely to have the Uber app or a smartphone. For example, rides can now be scheduled via landline, through which details such as car type, driver name and license plate may also be shared.
Other new features include multilingual pickup instructions, allowing drivers to text patients in 44 languages; designated pickup spots to make it easier for riders to locate their drivers on large medical campuses; and direct messaging between drivers and healthcare providers, who can also set up auto re-ordering and round trip rides for their patients.
The new features began rolling out to Uber Health users in late 2019, and are expected to be widely available by April.
Read more here.
More articles on consumerism:
4 hospitals, health systems that have launched apps in the past 60 days
KLAS: 12 engagement technologies patients want to see more focus on
WHO joins TikTok to battle coronavirus misinformation
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
