Water issues disrupt operations at 3 East Coast hospitals

Water issues at hospitals in three states resulted in diverted care and transferred patients. 

Advertisement

On Dec. 26, Samaritan Health in Watertown, N.Y., experienced a water main break at its health and wellness plaza. Appointments at the plaza’s family health center, residency training site and women’s care facility were shifted to telehealth, rerouted to another location or rescheduled. Its imaging, outpatient mental health and addiction services, walk-in lab and X-ray services were also affected. 

The issue is now resolved, according to an update from the system. 

The same day, a water main break and electrical fire caused Crozer-Chester Medical Center in Upland, Pa., to evacuate two dozen patients. A flood from the water main break sparked the blaze at a loading dock and disrupted power in the evening, according to several reports

The fourth floor of the 302-bed hospital was evacuated, and there were no reports of injuries. 

Lastly, at 11:40 p.m. on Dec. 26, a chilled water pipe inside a wall burst and flooded Duke University Hospital’s emergency department and “ancillary areas,” according to a spokesperson. The academic medical center in Durham, N.C., transferred affected patients to nearby hospitals, a local news outlet reported.

“Currently, incoming ambulance patients are being temporarily referred to other nearby hospitals,” the spokesperson said. “Emergency patients who arrive [at the hospital] by their own means are being attended to in alternative sites at the hospital that were unaffected by the flooding.”

Duke Health said it is working to mitigate disruptions and resume normal operations as soon as possible.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

Beyond the bottleneck: How health systems are improving access, flow and care continuity

Thursday, July 30
1:00 PM - 2:00 PM CDT

Presenters: Imamu Tomlinson, MD, MBA, VituityWilliam Morice II, MD, PhD, Mayo Clinic LaboratoriesJordan Dale, MD, Houston MethodistAsh Tengshe, City of HopeChris Klay, MHA, MA, PT, FACHE, Hospital Sisters Health System

Advertisement

Next Up in Care Coordination

Advertisement

Comments are closed.