Editor’s Note: This article originally appeared on VisitPay’s website.
Shepherding a 22-hospital system through a huge migration is no easy task. Last month, during the VisitPay Financial Health Summit, Todd Craghead, Vice President of Revenue Cycle at Intermountain Healthcare, shared his compelling migration story to a packed house of CFOs. During his session, Todd described the motivation for undertaking the journey, the concerns the team had regarding the level of engagement from consumers–and how they worked to protect and enhance that experience. Click here to continue >>
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