The white paper, titled “Performance Insights: Resilience for a Multigenerational Nursing Workforce,” measures nurse resilience based on generation, role and shift to identify members of the nursing workforce who may be more vulnerable to burnout.
Press Ganey researchers found millennial nurses demonstrated the lowest levels of “activation,” or engagement in their work. Nurse managers also had better activation than nonmanagers, although nonmanagers could better decompress from work than managers.
The report also outlines seven steps hospitals can take to strengthen nurse resilience and prevent burnout, such as initiating formal resilience training for all nurses and implementing targeted interventions for specific nursing segments.
“Nurses make up the largest segment of the healthcare workforce and have the most frequent direct interaction with patients,” Christy Dempsey, MSN, RN, Press Ganey’s chief nursing officer, said in a press release. “Nurses are central to the delivery of safe, high-quality, compassionate care. With burnout rates at epidemic levels, it is critically important that every healthcare organization make prevention of burnout among nurses a strategic priority and commit to implementing strategies to enhance and fortify nurse resilience.”
To download the full report, click here.
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