Within a week of starting my very first job after college, at a national advertising agency, I was told a story: A young account executive is prepping for a new client pitch and reviews the presentation “deck” on the subway. When her team arrives to meet the client, he tells them he doesn’t need to see the presentation because he already saw the entire thing on the train, which of course referred to marketing messages that the client didn’t yet want publicly revealed.
I’m not sure if the story was actually true, but it sure scared me into being overly cautious about keeping my mouth (and presentation decks) shut in situations where it’s remotely possible anyone could overhear or see me.
Healthcare executives should take the story to heart. While I imagine not many hospital executives are using public transit, they are certainly holding breakfast, lunch and dinner meetings in restaurants with other diners nearby, or attending events where journalists may roam.
Take a lesson from the many politicians and executives that make remarks when they think the mic is off that ended up getting them in hot water. As a healthcare executive, leading an organization that is a major employer and institution in the community, the mic is always on.