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Glenn McDonald – Trends in the Outpatient Linen Landscape
Account Manager at Nixon Medical Apparel & Linen Service Specialists and Software Engineer at 100Devs
Trends in the Outpatient Linen Landscape
This episode features Glenn McDonald, Account Manager at Nixon Medical Apparel & Linen Service Specialists & Software Engineer at 100Devs. Here, he discusses trends he is watching in the outpatient linen landscape, what he is currently focused on, the importance of knowing your customer, and more.
Finding Success by Understanding Your Customers
Glen McDonald, territory sales manager of Mixon Medical to Work, believes that the key to success in a career is knowing your audience or customer and finding your niche. He has noticed that many companies are merging together in an attempt to expand their reach, making it more challenging for small and mid-size businesses to get involved. He also emphasizes the importance of understanding your customers and being committed to taking care of them well.
The Importance of Knowing Your Customers
Glen McDonald highlights the significance of understanding your customers, their needs, and preferences. By knowing your customers well, you can tailor your products or services to meet their expectations, ultimately enhancing customer satisfaction and loyalty.
Scott’s Appreciation
Scott thanked Glenn McDonald for sharing his insights on the outpatient linen landscape and the importance of customer knowledge. It is clear that being aware of industry trends and understanding your customers are crucial elements for success in any business.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 05/07/2023 and can be listened here.
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