Tufts Health Plan expands virtual care services worldwide

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Commercial members of Tufts Health Plan can now virtually seek care from U.S.-based, board-certified providers for general medical needs and diagnoses no matter where they are globally.

Tufts Health Plans announced Jan. 16 it was expanding its virtual care services globally. To access the telehealth solution, members can download the Teladoc app. Providers will treat patients for cold and flu symptoms, allergies, sinus infections and sore throats, among other general medical conditions.

The telehealth services are available to members in fully insured commercial accounts and those who are part of a self-funded employer group that have purchased the virtual care benefit. Tufts Health Plans is still working to expand its behavioral health and dermatology telehealth offerings globally.

"Telehealth is a game-changing technology for our members, providing them access to general medical care from anywhere in the world for a $0 copay," said Jim Gallagher, vice president of marking and product strategy for commercial products at Tufts Health Plan. "For members seeking more convenient and immediate access to medical care, we are removing all of the barriers to assure our members seek and receive care when they need it. This market-leading benefit is part of our overall goal to create a world class experience for our members with innovative digital tools and services."

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