Providence launches virtual care services

Renton, Wash.-based Providence St. Joseph Health announced Jan. 14 that it will offer virtual care services to patients in Alaska, Washington, Oregon, Montana and California.

Consumers can access Providence ExpressCare Virtual through the health system's app, known as Providence Health Connect, or After the consumer logs in through a smartphone, tablet or computer, they will be connected to a physician through secure video technology.

Patients will be asked to detail their symptoms and conditions. The provider can suggest over-the-counter solutions or prescribe other medications if necessary. Providence ExpressCare Virtual accepts most insurance plans. However, the out-of-pocket expense for consumers will not exceed $49.

"ExpressCare Virtual makes accessing care even easier with technology-enabled, easy-to-use tools to connect patients with quality providers. Patients have more flexibility and can access care while on the go, at work, or from the comfort of their home," said Providence ExpressCare CEO Sunita Mishra, MD. "Our hope is that by making care more accessible and creating fewer barriers, more people will seek care, especially those who may not be able to leave work, those who do not have transportation, or are home-bound."

Patients can access the virtual care service for common ailments, infections, gastrointestinal issues, women's health conditions and respiratory problems.

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