The majority of residents (83 percent) had never received remote medical care, whether through an electronic device or a telephone call. However, about three in 10 residents said they would be more likely to choose a telehealth visit over an in-person visit if they were able to receive care sooner, have a longer visit or spend less money.
Residents were especially receptive to telehealth methods when asked about preliminary consultations, follow-up care and prescription refills. Overall, the pollsters found that age is an important consideration; millennials, unlike older generations, were particularly open to using technology to access healthcare.
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