In November, Doximity surveyed 2,000 U.S. adults, half of whom had a chronic illness, about their telehealth attitudes and experiences. The company conducted a similar survey in July 2020 and compared the year-over-year response differences.
The share of patients who reported that telehealth provides the same or better quality of care compared with in-person visits rose from 40 percent in 2020 to 55 percent in 2021. It rose from 28 percent to 47 percent among patients without a chronic illness and from 53 percent to 63 percent among patients with a chronic illness.
More than 73 percent of respondents said they planned to receive some or all of their care through telehealth after the pandemic.
