Meet the supply chain leaders at US News' 5 top hospitals

The COVID-19 pandemic uprooted the supply chain industry and forced teams to find new approaches to disruptions. 

As a result, supply chain leaders across the country shifted how they manage supply needs within their hospitals and health systems. 

Here are five innovative leaders to know from U.S. News & World Report's top 5 hospitals for the year:

James Francis, Chair of Supply Chain Management, Mayo Clinic (Rochester, Minn.):

Mr. Francis has been the chair of supply chain management at Mayo Clinic since 1999. Prior to that, he was the vice president of supply chain at St. Louis-based BJC HealthCare. He earned his bachelor's and master's degrees from Southern Illinois University in Carbondale and his master of health administration degree from Washington University School of Medicine in St. Louis, Mo. 

Motz Feinberg, Vice President of Supply Chain, Cedars-Sinai Medical Center (Los Angeles):

Mr. Feinberg joined Cedars-Sinai in 2020 as their vice president of supply chain with over 25 years of experience in various industries including manufacturing and consumer goods, military logistics and, most recently, healthcare. He received his bachelor of science in mechanical engineering from the University of California Los Angeles and his master's in business administration from the Cornell Johnson Graduate School of Management in Ithaca, N.Y. 

Jacquelyn Marcus, Vice President for Supply Chain Management, NYU Langone Health (New York):

Ms. Marcus joined NYU Langone in 2019, just ahead of the looming COVID-19 pandemic. Before joining NYU Langone, she was the vice president of the North America supply chain at New Avon where she held multiple roles during the 10 years she was there. In 2023, she plans to prioritize continuing to adapt to the changing supply chain industry as a result of the pandemic.

Steve Downey, Chief Supply Chain and Patient Services Officer, Cleveland Clinic:

Mr. Downey joined Cleveland Clinic as the chief supply chain and patient services officer in 2021. He has more than 30 years of experience in supply chain settings, most recently spending four years as the group senior vice president of Supply Chain Operations at Vizient.He earned his master of science in management of technology and a bachelor of science in electrical engineering from Lehigh University in Bethlehem, Penn.

Burton Fuller, Vice President and Chief Supply Chain Officer, Johns Hopkins Hospital (Baltimore):

Burton Fuller stepped into his current role at Johns Hopkins in 2019. Previously, he worked at Deloitte in multiple roles, most recently as senior manager. He received his bachelor of business administration and pre-med degrees from William and Mary College in Williamsburg, Va. 

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