16 Benefits of Healthcare Organizations' Cultural Competence

Becoming culturally competent has social, health and business benefits for healthcare organizations, according to a report from the Equity of Care initiative and the American Hospital Association's Health Research & Educational Trust and Hospitals in Pursuit of Excellence.

"Becoming a Culturally Competent Health Care Organization" outlines 16 benefits of organizations' ability to meet the healthcare needs of patients with diverse backgrounds:

Social benefits
•    Increases mutual respect and understanding between patient and organization
•    Increases trust
•    Promotes inclusion of all community members
•    Increases community participation and involvement in health issues
•    Assists patients and families in their care
•    Promotes patient and family responsibilities for health

Health benefits
•    Improves patient data collection
•    Increases preventive care by patients
•    Reduces care disparities in the patient population
•    Increases cost savings from a reduction in medical errors, number of treatments and legal costs
•    Reduces the number of missed medical visits

Business benefits
•    Incorporates different perspectives, ideas and strategies into the decision-making process
•    Decreases barriers that slow progress
•    Moves toward meeting legal and regulatory guidelines
•    Improves efficiency of care services
•    Increases the market share of the organization

More Articles on Cultural Competency in Healthcare:

3 Steps for Healthcare Organizations to Become Culturally Competent
HHS' New Standards Aim to Reduce Healthcare Disparities
Patient Safety Tool: Cultural Competence Self-Assessment

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