CMS gives 213 hospitals 5 stars for patient experience

CMS updated its Hospital Compare website April 25, revealing new HCAHPS summary star ratings for 3,466 hospitals, with 213 hospitals earning five stars, according to a notification from the Advisory Board.

Since its launch in 2015, the summary star ratings program has assigned hospitals a one- through five-star rating based on HCAHPS survey scores, which assess patient experience. To determine these scores, CMS assigns hospitals star ratings for the 11 measures included in the HCAHPS survey before combining the ratings into one metric. Read more about the method here.

CMS' most recent update is based on HCAHPS survey data collected between July 1, 2016, and June 30, 2017.

Here's how the 3,466 hospitals fared.

Five stars: 213 hospitals
Four stars: 1,177 hospitals
Three stars: 1,522 hospitals
Two stars: 495 hospitals
One star: 59 hospitals

Summary star ratings for patient experience are not the same as CMS' overall quality star ratings, which will be updated in July. The overall star ratings stem from 62 quality measures across seven categories: effectiveness of care, efficient use of imaging, mortality, patient experience, readmissions, safety and timeliness of care.

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